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Support Team

Who are Support?

We're a friendly bunch who really care about making sure you feel fully supported with your website. We want to ensure your website experience is enjoyable, informative and efficient.

If problems occur along the way, as they sometimes do... we will act as swiftly as possible to seek out a solution. We do our utmost to keep you informed at all stages with clearly defined SLA's (Service Level Agreements) and expectations.

What's the SLA?

Because the majority of requests require research to resolve, it can sometimes take us up to 48 hours to respond, though we make every efford to get back to you as quickly as possible.  Most queries are answered in less than 24 hours.

If your request is urgent or if you have any addtional information you would like to provide, feel free to give us a call on 03453 191 039 (Option 1).

Who are Support?

We're a friendly bunch who really care about making sure you feel fully supported with your website. We want to ensure your website experience is enjoyable, informative and efficient.

If problems occur along the way, as they sometimes do... we will act as swiftly as possible to seek out a solution. We do our utmost to keep you informed at all stages with clearly defined SLA's (Service Level Agreements) and expectations.

Contact Support today!

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e4education blog

  • Latest Live - September 2019

    With the new academic year well underway and a busy September under our belt, we're celebrating the launch of 44 fantastic new websites for our lovely customers across the country.

    We are proud to work with all sectors and all sizes of schools and multi-academy trusts, delivering beautifully designed websites built on secure, scalable and robust software that is exceptionally easy to use.

    We've highlighted a selection of our latest lives below - perhaps they'll inspire you to contact our friendly team to discuss starting an exciting new website project of your own? 

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  • Accessibility Requirements - 23rd September 2019

    The government has released new accessibility requirements for public sector bodies, which have to be implemented on all websites built after 23/09/2018 by 23/09/2019.

    For websites built prior to 23/09/2018, these changes have to be in effect by 23/09/2020.

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