Skip to content ↓

help

Club Categories

The Club Bookings feature allows parents to book clubs online.  You can create multiple Club Categories to help you manage different groups of clubs.  

Creating a Club Category

  1. Navigate to the area of the website where you would to create the Club Category.
  2. Select Club Category from the Create tab.
  3. When the Club Category dialog appears, enter a Category Name and a Friendly URL (this is an easy to use address to access the Category)

 

 

 

 

 

Create Parent & Child Forms

The next step is to set up the form that needs to be completed for the category, to collect details about the Parent and child(ren).  This could be different for each category.  E.g. for some categories you may want to collect more detailed medical information, request photo permissions or dietary information.

  • A default set of Questions is created for the Parent and Child sections.  Additional fields can be added using Drag & Drop

Now click on Form Settings in the bottom right hand corner 

The Form Settings can be used to set up the messages that will appear at different points in the booking process.  Place Holders are used to include information from the forms in the message text.  You will also need to unsure the relevant emails are set before you can save.

Success Message

This will appear when the end user submits their booking on the website.  You can adjust the wording and include items from in the message using Placeholders.  In the example, {{field_2}} and  {{field_4}} will include the parent's name in the message.
 

 

Admin Email Settings

This message will be sent to a member of staff to let them know a booking has been made.  You can adjust the wording and include items from in the message using Placeholders.  In the example, {{field_2}} and  {{field_4}} will include the parent's name in the message and {{booking_info}} will include the list of clubs and dates booked.
 

 

 

 

 

User Email Settings

This allows you to sent the from email address and to choose a field from the form to send the message to.  
 

 

 

User Email Online Payment

If the user chooses to pay online, e.g. by PayPal, they will be given the option to pay at the time they book but this email is used to ask them to make the payment afterwards if they don't.  Again you can customise the message and also set a Subject which will appear as the email title.  The {{payment_link}} placeholder inserts a button into the message which will take them to make the payment.  
 


 

 

 

 

 

User Email Offline Payment

If the user chooses to pay offline, e.g. by childcare vouchers, they receive this email to ask them to make the payment directly.  Again you can customise the message and also set a Subject which will appear as the email title.  
 

 

 

 

 

 

 

 

 

User Email Confirmation

This message is sent to the user when they have completed the payment.  Where offline payments are made, the administrator can choose to send this email if required by ticking a box when marking the order as paid.  

Who are Support?

We're a friendly bunch who really care about making sure you feel fully supported with your website. We want to ensure your website experience is enjoyable, informative and efficient.

If problems occur along the way, as they sometimes do... we will act as swiftly as possible to seek out a solution. We do our utmost to keep you informed at all stages with clearly defined SLA's (Service Level Agreements) and expectations.

Contact Support today!

Popular Knowledge Base topics

e4education blog

  • Latest Live - August 2019

    The innovation never stops at e4education - we're always evolving and adapting, pushing and extending the boundaries of design and development to create showstopping websites for our customers. 

    This month we're proud to have launched 13 fantastic new websites - take a look at our highlights below. 

    Perhaps they'll inspire you to start a new website project of your own? 

    Read More
  • Updated Financial Website Requirements for Academy Trusts - 1st September 2019

    The Education and Skills Funding Agency have released updated guidance relating to the financial requirements for Single- and Multi-Academy Trusts. These changes will be coming into force on the 1st September 2019. 

    The full list of changes can be found on the government website or in the 2019 edition of the Academies Financial Handbook and we strongly recommend that all academy members, trustees, accounting officers, chief financial officers and auditors read the document prior to the regulations coming into effect. 

    The Academies Financial Handbook sets out the financial management, control and reporting requirements that apply to all academy trusts. It describes a financial framework for trusts that focuses on principles rather than detailed guidance and reflects their accountability to Parliament and to the public.

    Compliance with the handbook is a condition of each trust’s funding agreement.

    The education and skills funding agency

     
    Read More