Skip to content ↓

help

Clear browsers cache

Every time you visit a website your browser will store a cache of that page (HTML pages, files and images) to reduce the amount of bandwidth used and server load.  This is known as browser cache.  

It's a good idea to clear the browser cache on a regular basis to free up space on your computers hard drive and also to force the browser to download a new, updated copy of the page.  If your computer views a cached copy of a page, the information could be out of date and you might not see any changes that have been made to the page in question.

Clearing your web browsers cache is an easy process but differs slightly depending on the browser that you're using and also the browser version.  Click on the links below to view instructions on clearing your web browsers cache.

Internet Explorer 11 

  1. Open Internet Explorer.
  2. Click the Tools button in the toolbar, followed by Internet Options.
  3. On the General tab, select Delete within the Browsing history section.

    TIP:  Alternatively, press Ctrl, Shift and Delete on your keyboard to open the Delete Browsing History window.
     

 

 

 

 

 

  1. In the Delete Browsing History window, ensure that Temporary Internet Files checkbox is ticked and click Delete.

    Your cached files will now be deleted.  This may take anywhere between a few seconds to a couple of minutes to complete, depending on the amount of temporary files stored on your computer.

Google Chrome 

  1. Open Google Chrome.
  2. Click on the vertical ellipsis icon, in the top right of your browser, followed by Settings.
  3. In the About window, scroll to the bottom and select + Show advanced settings.
  4. Under the Privacy section, click Clear browsing data to open the Clear browsing data window.

    TIP:  Alternatively, press Ctrl, Shift and Delete on your keyboard to open the Clear browsing data window.

 

 

 

 

 

 


 

  1. Ensure cashed images and files is ticked.
  2. In the drop-down, select the beginning of time and press the Clear browsing data button to clear your entire cache.

    Your cached files will now be deleted.  This may take anywhere between a few seconds to a couple of minutes to complete, depending on the amount of temporary files stored on your computer.

 

Who are Support?

We're a friendly bunch who really care about making sure you feel fully supported with your website. We want to ensure your website experience is enjoyable, informative and efficient.

If problems occur along the way, as they sometimes do... we will act as swiftly as possible to seek out a solution. We do our utmost to keep you informed at all stages with clearly defined SLA's (Service Level Agreements) and expectations.

Contact Support today!

Popular Knowledge Base topics

e4education blog

  • Newsletters and Parents Evening Bookings [Parental Engagement #5]

    Two of the communication methods that are most regularly mentioned within our conversations with customers are the creation and distribution of newsletters and the effective organisation of parents evening. 

    As part of our research, we wanted to investigate the different options that are currently being used by schools, to see the most common methods across the educational sectors. 

    Read More
  • Our Spring Charity Event - Donations

    On Friday 22nd March, we will be hosting our Spring Charity Event to raise money for Little Miracles who are a locally based charity supporting families of children who have life-limiting conditions, additional needs and disabilities.

    Their main office is only a few miles from our offices in Peterborough so they are our Charity of the Year for 2018/19. 

    Read More